Privacy Policy

Last updated: August 11, 2026

At TidyNook, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, make a purchase, contact us, or otherwise interact with TidyNook.

By using our website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

When you visit or use our website, we may collect certain personal information, including:

• Your name
• Email address
• Billing and shipping information
• Order and purchase history
• Payment-related information
• IP address
• Browser and device information
• Information about how you interact with our website
• Communications you send to us
• Marketing and advertising preferences

Payment information is generally processed through third-party payment providers. TidyNook may not directly store your complete credit or debit card information.

How We Use Your Information

We may use the information we collect to:

• Process and fulfill your orders
• Send order confirmations, shipping updates, and other transactional messages
• Provide customer support
• Process returns and refunds
• Communicate with you about your purchases
• Improve our website, products, and customer experience
• Detect and prevent fraud or misuse
• Maintain the security of our website
• Send promotional emails or marketing communications when permitted
• Measure the effectiveness of our advertising
• Comply with applicable legal obligations

We aim to collect and retain only information reasonably necessary for our business purposes and to maintain appropriate safeguards for information we retain.

Orders and Payments

When you place an order with TidyNook, we collect information necessary to complete your purchase, including your contact information, shipping information, billing information, and order details.

Payments may be processed by third-party payment processors. These providers may collect and process your payment information according to their own privacy policies and security practices.

Cookies and Tracking Technologies

We may use cookies, pixels, and similar technologies to help operate our website and understand how visitors interact with it.

These technologies may be used for purposes such as:

• Keeping the website functioning properly
• Remembering your preferences
• Understanding website traffic
• Measuring website performance
• Improving the shopping experience
• Measuring advertising effectiveness
• Providing relevant advertisements

You may be able to control or disable certain cookies through your browser settings. Disabling cookies may affect the functionality of certain portions of our website.

Advertising and Analytics

We may work with advertising, analytics, and marketing service providers to understand how customers use our website and to measure or improve our marketing campaigns.

These providers may use cookies, pixels, device identifiers, or similar technologies to collect information about your interactions with our website.

Depending on your location, certain privacy laws may provide rights regarding the use or disclosure of personal information for targeted advertising or similar purposes. Privacy rights vary by jurisdiction.

How We Share Personal Information

We may share personal information with trusted third parties when reasonably necessary to operate our business, including:

• Ecommerce platform providers
• Payment processors
• Shipping and fulfillment providers
• Customer support providers
• Website hosting providers
• Analytics providers
• Marketing and advertising providers
• Fraud prevention and security providers
• Professional advisers or legal authorities when required

We do not disclose personal information unnecessarily.

We may also disclose information when required by law, to respond to valid legal requests, to protect our rights, or to protect the safety and security of TidyNook, our customers, or others.

Sale of Personal Information

TidyNook does not sell personal information for monetary payment.

However, depending on applicable privacy law, some uses of advertising or analytics technologies may be legally considered a "sale," "sharing," or use of personal information for targeted advertising even where no money is exchanged.

Where required by applicable law, eligible customers may have the right to opt out of these activities.

Marketing Communications

If you subscribe to receive marketing communications from us, we may send you information about products, promotions, special offers, or other TidyNook updates.

You can unsubscribe from promotional emails at any time by using the unsubscribe option included in the email.

You may still receive transactional communications relating to your orders, account, returns, refunds, or customer service requests.

Data Retention

We retain personal information for as long as reasonably necessary to:

• Fulfill the purposes described in this Privacy Policy
• Maintain business and transaction records
• Resolve disputes
• Prevent fraud
• Meet accounting, tax, or legal obligations
• Enforce our agreements

Retention periods may vary depending on the type of information and the reason it was collected. Providing information about how long personal data is retained is also a core transparency principle under European data-protection rules.

Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, which may include the ability to:

• Request access to personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Request information about how your data is used or disclosed
• Withdraw consent where processing is based on consent
• Opt out of certain advertising or data-sharing activities

These rights are not absolute and may vary depending on applicable law and the circumstances of your request. European data-protection rules, for example, provide individuals with specific rights regarding their personal data, while U.S. state privacy requirements vary by jurisdiction.

To submit a privacy request, contact us at support@tidynookstore.com.

We may need to verify your identity before completing certain requests.

Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

The FTC recommends businesses maintain security measures appropriate to the information they collect and retain.

Children's Privacy

TidyNook is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.

If we become aware that personal information from a child under 13 has been collected in circumstances covered by applicable children's privacy laws, we will take appropriate steps to address it. The U.S. Children's Online Privacy Protection Rule imposes specific requirements on websites and online services directed to children under 13 or that knowingly collect their information.

Third-Party Websites

Our website may contain links to websites or services operated by third parties.

TidyNook is not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing the privacy policy of any third-party service you use.

International Customers

If you access our website from outside the country where our service providers operate, your information may be processed or stored in other countries.

Where applicable, we and our service providers may take measures required for international transfers of personal information. European privacy rules, for example, require privacy notices to address certain international data transfers when applicable.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, technology, legal requirements, or services.

When changes are made, the revised policy will be posted on this page with an updated Last updated date.

Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us:

TidyNook
Email: support@tidynookstore.com