Terms of service
Terms of Service
Last updated: August 11, 2026
Welcome to TidyNook. These Terms of Service ("Terms") govern your use of our website and your purchase of products from TidyNook.
Throughout these Terms, the terms "we," "us," and "our" refer to TidyNook. By visiting our website, browsing our products, placing an order, or otherwise using our services, you agree to these Terms.
Please read these Terms carefully before using our website or making a purchase.
1. Online Store Terms
By using our website, you represent that you are legally permitted to enter into transactions through this website or that you have the consent of a parent or legal guardian where required.
You may not use our products or services for any unlawful or unauthorized purpose.
You may not attempt to interfere with, damage, disrupt, or gain unauthorized access to our website, systems, or services.
We reserve the right to refuse service where reasonably necessary, including in cases involving suspected fraud, abuse, unauthorized transactions, or violations of these Terms.
2. Products and Product Information
We make reasonable efforts to display our products, descriptions, photographs, specifications, colors, and other information as accurately as possible.
However, the appearance of products may vary slightly depending on factors such as lighting, photography, manufacturing variations, or your device's display settings.
We reserve the right to:
- Modify product descriptions or specifications
- Discontinue products
- Limit quantities available for purchase
- Change product availability
- Correct errors or inaccuracies
Product availability is not guaranteed.
3. Pricing
Prices displayed on our website are subject to change without notice.
We reserve the right to correct pricing, promotional, or product-information errors. If an error affects an order you have already placed, we may contact you with available options, including cancellation and refund where appropriate.
Applicable taxes, shipping costs, discounts, and other charges will be displayed during checkout when applicable.
4. Orders
Submitting an order does not necessarily mean that the order has been accepted.
We reserve the right to refuse, limit, or cancel an order when reasonably necessary, including when:
- A product is unavailable
- Pricing or product information contains an error
- Payment cannot be authorized
- An order appears fraudulent or unauthorized
- An order violates these Terms
- An unusually large quantity appears intended for unauthorized resale
If we cancel an order after payment has been collected, we will issue an appropriate refund.
5. Billing and Account Information
You agree to provide current, complete, and accurate purchase and account information for orders placed through our website.
You agree to promptly update information when necessary so that we can complete your transactions and contact you regarding your order.
You are responsible for maintaining the confidentiality of any account credentials associated with your use of our website.
6. Payments
Payment must be successfully authorized before an order can be processed.
Payments may be processed through third-party payment providers. Your use of those payment services may also be subject to the provider's applicable terms and policies.
We reserve the right to cancel or hold orders when payment authorization fails or when a transaction is reasonably suspected of being fraudulent.
7. Shipping and Delivery
Shipping estimates provided by TidyNook are estimates unless expressly stated otherwise.
Delivery times may be affected by circumstances outside our reasonable control, including carrier delays, weather, customs processing, high-volume periods, and other transportation disruptions.
Customers are responsible for providing complete and accurate shipping information.
If you discover an error in your shipping information, contact us at support@tidynookstore.com as soon as possible. We cannot guarantee that shipping information can be changed after an order has entered processing.
For U.S. online orders, federal rules generally require sellers to have a reasonable basis for their stated shipping timeframe; when a seller cannot ship within the promised timeframe, specific delay, cancellation, and refund requirements may apply.
8. Returns and Refunds
Returns and refunds are governed by our Return & Refund Policy.
TidyNook offers eligible products a 30-day return period beginning on the date the order is delivered, subject to the conditions stated in our Return & Refund Policy.
Customers should review the Return & Refund Policy before purchasing.
For questions regarding a return or refund, contact:
Return policies commonly specify the return deadline, item eligibility, and responsibility for return-shipping costs so customers can understand those conditions before purchasing.
9. Promotions and Discounts
From time to time, TidyNook may offer:
- Discount codes
- Promotional pricing
- Bundles
- Limited-time sales
- Free-shipping promotions
- Other special offers
Promotions may be subject to additional conditions and expiration dates.
Unless otherwise stated, promotions cannot be combined with other offers.
We reserve the right to modify or discontinue promotions at any time, subject to applicable law and any commitments already made to customers.
10. Intellectual Property
Unless otherwise indicated, the content available through the TidyNook website—including our branding, logos, graphics, website design, product descriptions, photographs, written content, and other materials—is owned by or licensed to TidyNook or its respective rights holders.
You may not copy, reproduce, distribute, modify, commercially exploit, or create derivative works from protected website content without appropriate authorization.
You may use our website for personal, non-commercial shopping purposes.
11. User Reviews and Content
If you submit reviews, photographs, comments, feedback, suggestions, or other content to TidyNook, you represent that you have the right to submit that content.
You agree not to submit content that is unlawful, intentionally false, threatening, defamatory, infringing, malicious, or designed to interfere with the operation of our website.
We may moderate or remove content where reasonably necessary to maintain our website or comply with applicable law.
Nothing in these Terms is intended to restrict a customer's lawful ability to provide an honest review or opinion about TidyNook, our products, or our services. U.S. federal law restricts businesses from using standardized contract provisions that penalize or prohibit customers from posting honest reviews.
12. Third-Party Services and Links
Our website may contain links to, integrations with, or services provided by third parties.
These may include payment providers, shipping providers, social media platforms, analytics services, or other external websites.
We are not responsible for the content, privacy practices, availability, or policies of independent third-party websites or services.
Your interactions with third-party services may be governed by their own terms and policies.
13. Prohibited Uses
You may not use our website or services to:
- Violate applicable law
- Commit or facilitate fraud
- Submit false or misleading information
- Infringe intellectual property rights
- Transmit viruses, malicious code, or harmful software
- Scrape or harvest information in an unauthorized manner
- Attempt to circumvent website security
- Interfere with the operation of our website
- Impersonate another person
- Make purchases using unauthorized payment information
- Engage in abusive or malicious activity
We may restrict access to our services for violations of these Terms.
14. Disclaimer of Warranties
We aim to provide reliable website functionality and accurate product information, but we cannot guarantee that the website will always operate uninterrupted, error-free, or without technical issues.
Except for warranties expressly provided by TidyNook and to the fullest extent permitted by applicable law, our website and services are provided on an "as available" basis.
Nothing in these Terms excludes warranties, guarantees, or consumer rights that cannot legally be excluded.
15. Limitation of Liability
To the fullest extent permitted by applicable law, TidyNook will not be liable for indirect, incidental, special, or consequential losses arising solely from use of or inability to use our website or services.
Nothing in these Terms limits or excludes liability where doing so would be prohibited by applicable law.
Your statutory consumer rights remain unaffected where applicable.
16. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold TidyNook harmless from claims, liabilities, damages, or reasonable expenses resulting from your unlawful use of our website, your violation of these Terms, or your infringement of another party's rights.
17. Privacy
Your submission and use of personal information through our website is governed by our Privacy Policy.
Please review our Privacy Policy to understand how TidyNook collects, uses, and handles personal information.
18. Errors and Omissions
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to:
- Product descriptions
- Pricing
- Promotions
- Offers
- Shipping charges
- Delivery estimates
- Product availability
We reserve the right to correct errors or inaccuracies and update information as appropriate.
19. Changes to These Terms
We may update these Terms from time to time to reflect changes in our services, business practices, or legal requirements.
The most current version will be posted on this page with an updated Last updated date.
Your continued use of our website following an update will be subject to the updated Terms to the extent permitted by applicable law.
20. Severability
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.
21. Entire Agreement
These Terms, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and any other policies displayed on our website, constitute the terms governing your use of TidyNook's website and services.
22. Contact Information
Questions regarding these Terms of Service can be sent to:
TidyNook
Email: support@tidynookstore.com
Last updated: August 11, 2026